Welcome to SwadFit, a digital platform operated by Testora Bites LLP (“we,” “us,” or “our”).
Your privacy matters deeply to us. This policy explains how we collect, use, share, and safeguard your personal data when you interact with our website, mobile application, or services (collectively, the “Platform”).

By accessing or using SwadFit, you agree to the terms described in this Privacy Policy and our Terms of Use. If you do not agree, please discontinue use of the Platform.

1. What Information We Collect

When you interact with SwadFit, we may collect different types of information:

A. Information You Provide Directly

When you register, make a purchase, or communicate with us, we may collect:

  • Name, email address, and contact number

  • Delivery and billing addresses

  • Payment details (credit/debit card or other payment method information)

  • Account login details

  • Feedback, messages, or other user-generated content

You may also share data voluntarily when posting reviews, using voice commands, or engaging with customer support.

You can browse some parts of the Platform without logging in. However, certain services (like placing an order or using premium features) require registration.

B. Information Collected Automatically

When you use our Platform, we automatically receive:

  • Device and browser information

  • IP address

  • The pages or links you visit before and after using SwadFit

  • Usage data such as clicks, time spent, and preferences

We analyze this information (in aggregated form) to understand user trends and improve our services.

C. Information from Third Parties

If you transact through our business partners or linked services, we may receive information about you from those third parties.
Please note: when you share your data directly with them, their privacy policies apply. SwadFit is not responsible for the data practices of third-party platforms.

2. How We Use Your Information

Your information helps us deliver, improve, and personalize your experience. Specifically, we use your data to:

  • Process your orders and payments

  • Communicate with you about transactions or support requests

  • Customize your browsing and shopping experience

  • Send special offers, recommendations, and promotions (you can opt out anytime)

  • Prevent fraud and ensure platform security

  • Comply with legal requirements

We may occasionally invite you to participate in surveys or feedback programs to help us enhance our products and user experience.

With your explicit consent, we may also access your device location, contacts, or SMS (for order confirmation or delivery-related purposes).

3. Cookies and Tracking Tools

SwadFit uses cookies and similar technologies to:

  • Understand website traffic and usage

  • Improve functionality and user experience

  • Measure marketing effectiveness

Cookies don’t store personally identifiable information. You can disable them via your browser settings, though certain site features might not function properly.

4. How We Share Your Information

We may share your information with:

  • Affiliates and business partners who assist in providing products or services

  • Service providers handling logistics, payments, analytics, or customer support

  • Legal authorities, when required by law or to protect our rights, users, or the public

We never sell your personal information. Any sharing we do is strictly for operational or compliance purposes.

5. Links to Other Websites

The Platform may link to third-party websites or apps.
Please note that their privacy policies — not ours — govern how they handle your data. We encourage you to read those policies before sharing any personal information.

6. How We Protect Your Data

We maintain robust administrative, technical, and physical safeguards to protect your personal information.
While we take all reasonable steps to secure your data, please remember that no online system is completely risk-free. Always keep your login credentials confidential and avoid sharing them with others.

7. Your Choices and Rights

  • Opt-out: You can unsubscribe from marketing communications anytime by following the opt-out link in our messages.

  • Access and correction: You can review or update your personal information in your account settings.

  • Withdrawal of consent: If you withdraw consent for certain data uses, some Platform features may become unavailable.

8. Advertising

We may work with trusted advertising partners to show you relevant ads when you visit our Platform. These partners may use anonymized information (not including your personal contact details) to deliver tailored ads based on your interests.

9. Children’s Privacy

SwadFit is intended for users 18 years and older.
We do not knowingly collect information from minors. If you are under 18, please use the Platform only under the supervision of a parent or guardian.

10. Data Retention

We retain your personal data only as long as necessary for:

  • Providing our services

  • Fulfilling legal or contractual obligations

  • Resolving disputes and enforcing our rights

Aggregated or anonymized data may be stored longer for research and analytics.

11. Your Consent

By using SwadFit, you:

  • Agree to this Privacy Policy

  • Authorize us to collect, use, and disclose your data as described

  • Consent to being contacted via SMS, email, or phone by SwadFit and its trusted partners

If you share someone else’s data with us, you confirm that you have their consent to do so.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.
Revised versions will be posted on this page with an updated “Last Updated” date. For major updates, we may notify you via email or in-app messages.

13. Contact Us

If you have any questions, feedback, or concerns about your privacy or our data practices, please reach out to us:

Testora Bites LLP
📞 +91 82330 31360
📧 toswadfit@gmail.com
🌐 www.swadfit.com